Prosperative Public Forum

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1
General Chatter / Re: Prosperative Support
« Last post by Amin Motin on December 06, 2019, 09:24:41 PM »
gomedia, it makes no sense for you not to give us your cpanel details. Just provide them or the site builders cannot progress your site build. 
2
General Chatter / Re: Prosperative Support
« Last post by Amin Motin on December 06, 2019, 09:23:05 PM »
Steve,

I can't see a ticket from you under the email you have on this forum. If you PM me the email address you used to open your ticket I'll check it for you.
3
Contact Scraper 2 / Re: Contact scraper question
« Last post by Meg on December 04, 2019, 01:40:27 PM »
Quote
How wide would you go exactly in a situation like this?

You would be best contacting helpdesk https://prosperative.com/helpdesk/ to discuss your own case.
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Contact Scraper 2 / Re: Contact scraper question
« Last post by Mershon on December 04, 2019, 12:48:49 PM »
How wide would you go exactly in a situation like this?
5
General Chatter / Re: Prosperative Support seems to have gone MIA?
« Last post by Meg on December 03, 2019, 11:12:00 PM »
Quote
When I log into support it says my ticket is "awaiting for staff reply"  I submitted my ticket on 11/26 and actually added to the ticket on the same day but have yet to get a response.

This has been an ongoing problem for me over the years and I have hesitated to buy from Jon because of this.

My current support ticket is regarding a personal situation with a rebilling issue and it looks to me that I'm never going to have it resolved.

Thank you Meg for at least acknowledging there could be an issue and I would appreciate it if you know how to get in touch with someone that can help me out I would certainly be indebted to you.

I've never been much of a public forum participant, i'm more of a reader that writer so I really am at a loss of what to do.

I'm getting ready to travel and I'm not sure I will have my laptop with me so maybe you can have them look at my request and at least respond as I can get email on my phone.

Steve

I will try and contact someone for you Steve.
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General Chatter / Re: Prosperative Support seems to have gone MIA?
« Last post by 1steve on December 03, 2019, 04:37:13 PM »
When I log into support it says my ticket is "awaiting for staff reply"  I submitted my ticket on 11/26 and actually added to the ticket on the same day but have yet to get a response.

This has been an ongoing problem for me over the years and I have hesitated to buy from Jon because of this.

My current support ticket is regarding a personal situation with a rebilling issue and it looks to me that I'm never going to have it resolved.

Thank you Meg for at least acknowledging there could be an issue and I would appreciate it if you know how to get in touch with someone that can help me out I would certainly be indebted to you.

I've never been much of a public forum participant, i'm more of a reader that writer so I really am at a loss of what to do.

I'm getting ready to travel and I'm not sure I will have my laptop with me so maybe you can have them look at my request and at least respond as I can get email on my phone.

Steve
7
General Chatter / Re: Prosperative Support seems to have gone MIA?
« Last post by Meg on December 02, 2019, 03:54:31 PM »
Quote
I too put in a support ticket on Nov 26 and haven't heard back yet, I'm hoping it's just because of the Thanksgiving Holiday schedule and the New Product Launch that they had.

Maybe someone will read this post and help me with my issue as well

Steve

I take it you  have checked your spam folder and used the https://prosperative.com/helpdesk/ ticket page?
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General Chatter / Re: Prosperative Support seems to have gone MIA?
« Last post by 1steve on December 02, 2019, 02:41:31 PM »

I too put in a support ticket on Nov 26 and haven't heard back yet, I'm hoping it's just because of the Thanksgiving Holiday schedule and the New Product Launch that they had.

Maybe someone will read this post and help me with my issue as well

Steve
9
Article Builder / Re: New Topic(s) Request removed?
« Last post by Meg on December 01, 2019, 09:29:03 PM »
Quote
Hi all, how I can contact Admin?
We want to order ad on your forum.
Tryed to contact via e-mail - nobody answer

You can contact admin through helpdesk
https://prosperative.com/helpdesk/

Helpdesk is not usually manned over the weekend, so you may need to wait until Monday for an answer.
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Article Builder / Anybody home?...
« Last post by MashajepCM on December 01, 2019, 09:28:37 AM »
Hi all, how I can contact Admin?
We want to order ad on your forum.
Tryed to contact via e-mail - nobody answer :(
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