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Messages - Meg

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Article Builder / Re: Where is Administration ??
« on: April 19, 2019, 11:23:50 PM »
You can contact them by submitting a ticket through helpdesk

TubeSnooper / Re: trust
« on: April 17, 2019, 12:22:53 AM »
Forum is still alive. You may need to put a support ticket in to get this answered, as users are probably unlikely to know the answer.

« on: April 05, 2019, 09:47:57 AM »
It wasn't my issue, it was @details. I don't know whether they contacted help desk or not

« on: March 29, 2019, 03:22:53 AM »
You need to contact helpdesk and submit a ticket

Instant Video Wizard / Re: Microphone has gone dumb
« on: March 25, 2019, 05:27:22 AM »
LOL, I daren't show my current photo!  ;D  8) I see you checked your microphone with audacity. No possibility of recording it on there, then adding your recording into IVW until helpdesk gets back to you?

Instant Video Wizard / Re: Microphone has gone dumb
« on: March 24, 2019, 02:10:40 PM »
Have you contacted help desk and submitted a ticket? They don't always work at weekends, so until they open, if it were me I would try (a), checking my microphone to see whether it is still set to recording for IVW, (b) if that didn't solve it, I would log out of IVW and log back in to see if that solved it and if not, (c) I would try using one of the automatic voices to see if that is working and if so, THEN try recording with my own voice.

I take it you have checked to see that your microphone is still working? EG try it with something else or even try a new test video?

General Chatter / Re: "Thank you" not available on all forums?
« on: March 24, 2019, 03:09:21 AM »
That's true.

Instant Video Wizard / Re: Problem Adding Custom Images
« on: March 23, 2019, 01:33:51 PM »
You need to contact help desk and submit a ticket

TubeSnooper / Re: Timeing Out
« on: March 14, 2019, 03:43:22 PM »
You would be best to contact help desk

Swipe Viral / Re: Need Assistance with xmlrpc.php
« on: March 13, 2019, 02:39:20 PM »
You would be as well to contact help desk with your query.

Contact Scraper 2 / Re: Contact scraper question
« on: March 03, 2019, 03:43:18 PM »
Have you used the local businesses job type?

Instant Video Wizard / Re: 'Choose Text Layout' acting strange
« on: February 28, 2019, 03:08:38 PM »
This is currently being looked at by the support team. They may have it fixed by tomorrow. If not, you can submit a ticket at

The Best Spinner 3 / Re: So, is TBS is an abandoned product now?
« on: February 19, 2019, 07:25:02 AM »
Abandoned software has no help from a help desk. Helpdesk provided help, for a small TBS problem, that gave a work around. Therefore it is not abandoned. The software is probably the best spinner you can get, I have not seen anyone claim any other software even to be as good, let alone better. If it ain't broke, don't fix it, is an excellent maxim.

Article Builder / Re: Zip Problem
« on: February 15, 2019, 01:18:36 AM »
Hi John
You need to contact helpdesk about this.

The Best Spinner 3 / Re: Forum Link is not working
« on: February 08, 2019, 01:00:20 AM »
The forum was moved onto a new server a few days ago, so links are still being updated. If you submit a post to helpdesk stating which links are broken, they will sort that.

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