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Messages - Meg

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1
Contact Scraper 2 / Re: Contact scraper question
« on: December 04, 2019, 01:40:27 PM »
Quote
How wide would you go exactly in a situation like this?

You would be best contacting helpdesk https://prosperative.com/helpdesk/ to discuss your own case.

2
General Chatter / Re: Prosperative Support seems to have gone MIA?
« on: December 03, 2019, 11:12:00 PM »
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When I log into support it says my ticket is "awaiting for staff reply"  I submitted my ticket on 11/26 and actually added to the ticket on the same day but have yet to get a response.

This has been an ongoing problem for me over the years and I have hesitated to buy from Jon because of this.

My current support ticket is regarding a personal situation with a rebilling issue and it looks to me that I'm never going to have it resolved.

Thank you Meg for at least acknowledging there could be an issue and I would appreciate it if you know how to get in touch with someone that can help me out I would certainly be indebted to you.

I've never been much of a public forum participant, i'm more of a reader that writer so I really am at a loss of what to do.

I'm getting ready to travel and I'm not sure I will have my laptop with me so maybe you can have them look at my request and at least respond as I can get email on my phone.

Steve

I will try and contact someone for you Steve.

3
General Chatter / Re: Prosperative Support seems to have gone MIA?
« on: December 02, 2019, 03:54:31 PM »
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I too put in a support ticket on Nov 26 and haven't heard back yet, I'm hoping it's just because of the Thanksgiving Holiday schedule and the New Product Launch that they had.

Maybe someone will read this post and help me with my issue as well

Steve

I take it you  have checked your spam folder and used the https://prosperative.com/helpdesk/ ticket page?

4
Article Builder / Re: New Topic(s) Request removed?
« on: December 01, 2019, 09:29:03 PM »
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Hi all, how I can contact Admin?
We want to order ad on your forum.
Tryed to contact via e-mail - nobody answer

You can contact admin through helpdesk
https://prosperative.com/helpdesk/

Helpdesk is not usually manned over the weekend, so you may need to wait until Monday for an answer.

5
General Chatter / Re: Prosperative Support seems to have gone MIA?
« on: November 29, 2019, 11:20:01 PM »
Hi Gomedia,
This is now the weekend. Unfortunately, there is not always someone in over the weekend. I got a response from help desk yesterday, so I know they have been in. Did you send your ticket to https://prosperative.com/helpdesk/ ? Alternatively, did you check your spam folder as sometimes the messages go there.
Meg

6
Article Builder / Re: New Topic(s) Request removed?
« on: November 11, 2019, 10:16:31 PM »
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posso usare l'italiano or english

Please use English

7
Article Builder / Re: New Topic(s) Request removed?
« on: November 09, 2019, 05:58:17 AM »
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Can I contact Administration?
It is important.
Regards.

You can contact Administration here: https://prosperative.com/helpdesk/

8
Article Builder / Re: New Topic(s) Request removed?
« on: November 09, 2019, 05:56:21 AM »
Quote
Where is moderator??
I'ts important.
Thank.

You can contact moderators here: https://prosperative.com/helpdesk/

9
Article Builder / Re: New Topic(s) Request removed?
« on: November 07, 2019, 11:20:05 PM »
Quote
Where is moderator??
It is important.
Regards.
You can contact moderators here: https://prosperative.com/helpdesk/

10
Article Builder / Re: New Topic(s) Request removed?
« on: November 07, 2019, 05:48:45 PM »
Quote
Can I contact Administration?
I'ts important.
Thank.

You can contact admin here: https://prosperative.com/helpdesk/

11
Article Builder / Re: New Topic(s) Request removed?
« on: November 03, 2019, 03:49:33 PM »
Quote
Where is moderator??
I'ts important.
Regards.
You can find the moderator in the same place as admin. https://prosperative.com/helpdesk/

12
Article Builder / Re: New Topic(s) Request removed?
« on: November 02, 2019, 10:20:09 PM »
Quote
Where is admin?
I'ts important.
Thank.
You can contact admin here: https://prosperative.com/helpdesk/

13
Advanced Features Of This Forum / Re: Article Amplifier
« on: October 27, 2019, 11:06:34 PM »
You would be as well to contact help desk about this. https://prosperative.com/helpdesk/

14
Article Builder / Re: New Topic(s) Request removed?
« on: October 25, 2019, 06:37:56 PM »
You can contact admin here: https://prosperative.com/helpdesk/

15
Article Builder / Re: New Topic(s) Request removed?
« on: October 25, 2019, 05:27:43 AM »
You can contact admin and moderators here: https://prosperative.com/helpdesk/

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