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can't create my account

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Offline youneshamidhussein

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can't create my account
« on: April 15, 2018, 10:48:23 AM »
Hello,

I subscription for textsuite but I can't creation my account it show me this error Invalid receipt number.




Offline Meg

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Re: can't create my account
« Reply #1 on: April 15, 2018, 01:09:52 PM »
You need to contact help desk: http://support.prosperative.com/

Offline youneshamidhussein

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Re: can't create my account
« Reply #2 on: April 15, 2018, 06:24:33 PM »
You need to contact help desk: http://support.prosperative.com/

thanks Meg.I do but no answer yet

Offline Meg

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Re: can't create my account
« Reply #3 on: April 15, 2018, 09:53:10 PM »
help desk is slower over the weekend. Hope it gets solved soon.

Re: can't create my account
« Reply #4 on: April 16, 2018, 05:19:43 AM »
I'll take a look for you.

Re: can't create my account
« Reply #5 on: April 16, 2018, 06:00:19 AM »
Younes,

Your account was automatically created for you and it's showing as active. It's possible that your welcome email might have gone into a spam folder, or been intercepted by your ISP.

I've sent you a private message with your login details.

Offline youneshamidhussein

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Re: can't create my account
« Reply #6 on: April 16, 2018, 08:35:28 AM »
Younes,

Your account was automatically created for you and it's showing as active. It's possible that your welcome email might have gone into a spam folder, or been intercepted by your ISP.

I've sent you a private message with your login details.
I got it thanks Amin