Prosperative Public Forum

Content Creation => TextSuite => Topic started by: youneshamidhussein on April 15, 2018, 10:48:23 AM

Title: can't create my account
Post by: youneshamidhussein on April 15, 2018, 10:48:23 AM
Hello,

I subscription for textsuite but I can't creation my account it show me this error Invalid receipt number.



Title: Re: can't create my account
Post by: Meg on April 15, 2018, 01:09:52 PM
You need to contact help desk: http://support.prosperative.com/ (http://support.prosperative.com/)
Title: Re: can't create my account
Post by: youneshamidhussein on April 15, 2018, 06:24:33 PM
You need to contact help desk: [url]http://support.prosperative.com/[/url] ([url]http://support.prosperative.com/[/url])

thanks Meg.I do but no answer yet
Title: Re: can't create my account
Post by: Meg on April 15, 2018, 09:53:10 PM
help desk is slower over the weekend. Hope it gets solved soon.
Title: Re: can't create my account
Post by: Amin Motin on April 16, 2018, 05:19:43 AM
I'll take a look for you.
Title: Re: can't create my account
Post by: Amin Motin on April 16, 2018, 06:00:19 AM
Younes,

Your account was automatically created for you and it's showing as active. It's possible that your welcome email might have gone into a spam folder, or been intercepted by your ISP.

I've sent you a private message with your login details.
Title: Re: can't create my account
Post by: youneshamidhussein on April 16, 2018, 08:35:28 AM
Younes,

Your account was automatically created for you and it's showing as active. It's possible that your welcome email might have gone into a spam folder, or been intercepted by your ISP.

I've sent you a private message with your login details.
I got it thanks Amin