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Spinning Cogs

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Spinning Cogs
« on: February 21, 2018, 07:21:20 AM »
I am wondering how to stop the spinning cogs when they go into a prolonged operation. Currently I am closing the whole programme and restarting from scratch but that is becoming a bit tedious. So an simpler way would help "make my day". Any suggestions please? Thanks
Jack
Jack1936

Offline Jonathan Leger

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Re: Spinning Cogs
« Reply #1 on: February 21, 2018, 07:25:16 AM »
When does that happen? That should not ever be an issue. Can you give me step-by-step instructions to repeat the issue?

A couple of the animations can take a few minutes to complete if your slide is fairly long (especially animations like the Typewriter).

Thanks.

Jon
« Last Edit: February 21, 2018, 07:28:28 AM by Jonathan Leger »

Re: Spinning Cogs
« Reply #2 on: February 21, 2018, 08:48:02 AM »
https://instantvideowizard.com/?action=videos_new&pid=2354&id=11484&width=720&height=720#undefined,undefined,videos_slides_list,2
Whilst working on this video and others it tends to happen quite frequently as does the "Unexpected error" popup. The spinning cogs happen most when doing voice recordings and especially if I try a re-recording hard after a previous one, so I tend to delay a bit before doing it. The above presentation has 30 slides where the spinning cogs went into continuous operation on slide 25 ( and a couple of times earlier on previous slides) when trying to save the recording. If I reboot the programme and go straight to the slide it will probably work okay but then likely to happen again 3 or 4 slides further on. I am really enjoying the IVW programme but there are a few glitches - Do you want me to keep reporting these - I am never sure because I am reluctant to over-post negative comment.
Best regards - Jack
« Last Edit: February 21, 2018, 08:52:24 AM by jack1936 »
Jack1936

Re: Spinning Cogs
« Reply #3 on: February 21, 2018, 09:00:57 AM »
Jo
I have just noticed that all of my recordings from slide 14 on have disappeared. Not sure why so I will have to look at why and how.
Jack
Jack1936

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Re: Spinning Cogs
« Reply #4 on: February 21, 2018, 10:41:31 AM »
Make sure you you click Save after each recording. Audio recording does not automatically save the video. Rendering the slide does, but not recording audio. So be sure to you click Save.

As for the other issue I'll dig into it.

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Re: Spinning Cogs
« Reply #5 on: February 21, 2018, 11:01:38 AM »
And FYI Jack, looking over the error log I can see that the same issue another user reported (meir) was also affecting you quite a bit. That issue is fixed now so you shouldn't bump into again.

I'm looking through the rest now, but that one was the majority of the problems you were facing.

Re: Spinning Cogs
« Reply #6 on: February 21, 2018, 01:52:55 PM »
Thank you, Jon - Your support is really excellent and a pleasure to deal with you. - Jack
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Re: Spinning Cogs
« Reply #7 on: February 21, 2018, 03:24:52 PM »
You're welcome Jack! Hopefully I can get all of your issues settled (particularly the one you're having when recording -- I have an idea where that one may be coming from and I'm looking into it).

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Re: Spinning Cogs
« Reply #8 on: February 23, 2018, 06:41:51 AM »
FYI Jack, the audio recording issue should be resolved. Let me know if you run into it again.

Re: Spinning Cogs
« Reply #9 on: February 23, 2018, 12:29:28 PM »
Hi Jon,
Sorry to say that I am still having a bit of bother with this same video.
I have finished recording the audio, but on occasion, the countdown timer stuck when it got to 1, and I had to reboot to get it to go back to the mic at the countdown
I also now find that the "update and close" and "update" don't work when editing slides. I discovered this when I was trying to get the text box to delay for an extended time before fading on slide 1.
Another oddity now appearing is that slides are juddering on edit play back (more so when editing audio).
I am managing to work around most of these but thought you might want to know about them anyway.

Regards - Jack
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Re: Spinning Cogs
« Reply #10 on: February 23, 2018, 12:39:55 PM »
Is it the same video as you posted in your second reply to this thread? If so I'll copy it into my account. It must be related to the video because I can't duplicate any of these issues.

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Re: Spinning Cogs
« Reply #11 on: February 23, 2018, 12:53:03 PM »
The Update/Update and Close issue was indeed related to your specific video. That should be resolved now.

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Re: Spinning Cogs
« Reply #12 on: February 23, 2018, 12:54:41 PM »
I previewed the entire video without any judder, though. Can you tell me which specific slide(s) you're seeing that with?

Re: Spinning Cogs
« Reply #13 on: February 23, 2018, 10:01:21 PM »
Hi Jon,
The judder is not a big issue with me - just a bit disconcerting. It was happening while I was working on the edits and checking the audio content before saving the slide.
Jack1936