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Problem with the slide image animation

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Problem with the slide image animation
« on: January 31, 2018, 08:58:33 AM »
Frequently when I perform a pan slide image animation, after the rendering I get  blank image, only when I revert to "non" animation the slide image shows again, but the pan does not work. Please help.

Also when I try to perform a text to audio for all the slides (for a French voice)  I get multiple error messages. It does work if I perform text to audio for each slide individually.

Offline Jonathan Leger

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Re: Problem with the slide image animation
« Reply #1 on: January 31, 2018, 01:19:29 PM »
Please provide the URL of the page when you're in the video that has the animation issue and let me know which slide has the problem when you try to use the animation. I'll try to reproduce it and see what's up.

The "all slides" audio generation issue is now fixed.
« Last Edit: January 31, 2018, 01:21:41 PM by Jonathan Leger »

Re: Problem with the slide image animation
« Reply #2 on: February 03, 2018, 12:09:07 PM »
This is not a specific page issue. It mostly happen in the afternoons and evenings, it works fine in the mornings. it may be related to the load on your servers.

Offline Jonathan Leger

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Re: Problem with the slide image animation
« Reply #3 on: February 03, 2018, 05:21:15 PM »
I have monitors running 24/7 that inform me any time server load is above normal average. That hasn't happened in weeks. What's your time zone? Perhaps it's related to your ISP?