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Can't add video to a slide

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Can't add video to a slide
« on: June 24, 2018, 07:49:32 AM »
Hi,
I'm trying to add some videos to my slides to finish the viedo.
But the clog wheels keep spinning and nothing happens.
Murrey

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Re: Can't add video to a slide
« Reply #1 on: June 24, 2018, 12:53:06 PM »
You may need to contact help desk http://support.prosperative.com/

Re: Can't add video to a slide
« Reply #2 on: June 24, 2018, 03:56:56 PM »
Thanks so much!

Re: Can't add video to a slide
« Reply #3 on: June 25, 2018, 02:57:28 AM »
Murrey,

If you give us your login when you contact support I'll get our coder to take a look at what's happening.

We'll also need to know what the video is that you're trying to add in. If it's possible, send us a link so we can download it to test ourselves (send the link in the support ticket, not here).