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After Effects Doesn't seem to be rendering...

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After Effects Doesn't seem to be rendering...
« on: June 25, 2018, 12:58:31 PM »
I've created this video: https://instantvideowizard.com/?action=videos_new&pid=4551&width=1280&height=720&id=15332#videos_slides,videos_slide_aftereffects,videos_slides_edit,2, which essentially is an After Effects Intro Video for my client.

I tried several times as indicative of the # of slides produced but can not get the 'saved in favorites' after effects video from last week to render in slide. Also, I can not produce a new after effects video.

Is there a problem today with this?

Thanks.
~Susan

Re: After Effects Doesn't seem to be rendering...
« Reply #1 on: June 26, 2018, 03:06:57 AM »
For support issues please open a ticket at http://support.prosperative.com/

For issues where you're having a problem rendering or generating, we'll need you to provide your login details in the ticket so we can take a look at your account to see if it's localized, or general.