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Article Builder - Auto Posting Not Working (500 Error)

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Article Builder - Auto Posting Not Working (500 Error)
« on: February 05, 2019, 09:43:24 PM »
I noticed that my blog was not receiving auto-posted articles for the past few days, so I went to check inside Article Builder to do a posting test.  When attempting to manually publish a post (under auto-posting), I get a 500 (Page Not Working) Error.

Has anyone else had this error, and is it being fixed?

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Re: Article Builder - Auto Posting Not Working (500 Error)
« Reply #1 on: February 06, 2019, 05:20:45 AM »
I suspect this may have something to do with the recent change of server. There may need to be a new IP address whitelisted on the blog. It would be a good idea to submit a ticket to Helpdesk http://support.prosperative.com/

Re: Article Builder - Auto Posting Not Working (500 Error)
« Reply #2 on: February 06, 2019, 08:03:10 AM »
I've just heard from our coder that all the work he's been doing to get things working again on Article Builder have finished and yes, it's working again now.

The new IP to whitelist (if you need to) is 67.225.176.210

This won't help if your hosting has other security issues, but the 500 error mentioned here has been fixed.